Raving Fan Testimonials
At Brightline, our mission is to create raving fans. Discover how we’ve paved the way for growth and success as a true automotive partner for our clients.
I was eagerly assisted by a Sr. Account Manager at Brightline Dealer Advisors. She did an excellent job navigating questions that Mountaineer RV had regarding onboarding employees and providing additional supplements to ensure a level of clarity for the employees. I want to reach out for a well-deserved praise as she carried a jovial attitude and represents phenomenal characteristics servicing us here at Mountaineer RV. We are grateful for this excellent service.
In addition to all that they offer, they have always done what they say they are going to do. That is unheard in our industry. We’ve been with a number of providers over the years and they’re the best by far that I’ve seen. We consider them an invaluable partner to our business and look forward to working with them as Brightline Dealer Advisors.
The F&I training course was great and a refreshing take on F&I. I especially enjoyed the parts about the emotional quotient/intelligence and becoming more of a consultant than a salesman. It was a different take on how to go about increasing PVR and creating a great customer experience. I look forward to working with you more on learning different ways to accomplish goals in F&I.
Our decision to move to Brightline Dealer Advisors improved our F&I performance because of our expanded product line up and training and support. The bonus of the aggressive and efficient product pricing spectrum coupled with the systematic approach to our sales process lead our dealership to a significant improvement in retail sales volume, a massive boost to our F&I department and multiple extremely satisfied customers. Our partnership with Brightline Dealer Advisors has resulted in a series of consecutive record-breaking performances for our entire retail operation, and we are extremely optimistic about our future together!
I just wanted to reach out to both of your and express my appreciation. The training that you provided was excellent! I look forward to putting to use many of the strategies and techniques. The fact that you encourage us to implement our style is even more exciting. Thank you both, and I do look forward to becoming a better financial planner and conversationalist with our Southern Motors customers. After attending this class, I look forward to making better use of my newfound knowledge!
The transition to Brightline with our products and reinsurance could not have been any easier. Their team kicked the store off, trained the entire staff, and make the process seamless. They are easy to work with and responsive to all my needs. Their team is second to none in the F&I arena, and we value their partnership.
The decision to do business with Brightline was not taken lightly. After making the decision, I wish I had done so sooner. They are a true partner who established relationships throughout he store and have made a significant impact on the overall profitability in all areas of the dealership. They are in our store weekly providing training and finding ways to improve sales and service operations every time they are here.
I wanted to share my appreciate as it relates to our business relationship with Brightline Dealer Advisors, specifically the service and consultation we receive from Judd Mourning. We have partnered with Brightline Dealer Advisors, we have seen our F&I departments growth exceed my expectations. They work with all departments in our store to ensure we are working towards the same goal. Their team have been working on the front-end sales process that has resulted in double-digit increases month over month. This unique approach has created a better customer experience, and because of it, our business is booming! We not have a consistent process in our F&I office to coincide with the sales process that is optimizing retail unit growth and F&I profit increases. These are challenging times and Brightline Dealer Advisors have given us new ways of maximizing our profits while keeping our customer experience at an all-time high.
I want to take a moment and make a strong recommendation on behalf of Brightline Dealer Advisors. We partnered with Brightline as it relates to the income development of our development of our F&I department in addition to playing an integral part in growing our Front-End operations. In the time we have been working with Brightline, we have faced many challenges, including different personnel. Regardless of the situation, we continue to see sustainable growth in our Front-End and Back-End profits through their growing, and our customer experience is the best it’s ever been. Brightline’s consistent approach to helping my team grow has with the direction we are headed and rely on Raul and Judd to help us get there. The auto industry is ever-changing, and that couldn’t be more evident today. I couldn’t think of a more optimal time to look at what Brightline Dealer Advisors can do to help you combat today’s margin compression challenges.
At Brightline Dealer Advisors, dealer centricity isn’t just a buzzword, it’s in our DNA. It’s the foundation of our strategy and the source of the relentless passion behind our mission to make our dealers Raving Fans.
— Eric Dragoo, President & CEO
Disrupt the Dark
Check out this informational video featuring some of our top executives to learn more about what you can expect when you partner with Brightline Dealer Advisors.